Most orders take three weeks from date placed to delivery. If you have a large order or any questions regarding the current lead time please contact us.
Orders over $200 and sample orders qualify for free shipping*. Orders are shipped with UPS from our manufacturing facility in Canada. Breakage is rare, we ship a lot of tile with a high success rate of safe delivery.
Due to the made to order nature of the product, we do not allow returns. If tile is damaged we provide replacement tile at no extra cost. Read our full return policy here